- WooCommerce
- WordPress
eCommerce services
Your online store. Properly looked after.
Got a Shopify store that needs a little more personality? Thinking about adding WooCommerce to your WordPress website? Or perhaps your existing shop just isn’t working quite as well as you’d like?
We help businesses design, build and improve online stores using Shopify and WooCommerce. From getting your first products online to refining an established store, we make e-commerce development more straightforward, without turning every improvement into a major website project. We are based in Winchester, Hampshire and we support online retailers and businesses across the UK.
Better online shopping. Without starting from scratch.
Not every online store needs to be built from the ground up. Shopify and WooCommerce already provide excellent foundations for selling online. With the right design, configuration and a few well-considered improvements, you can create an online shop that looks professional, works properly and makes life easier for your customers.
Sometimes that means setting up a new store. Sometimes it’s improving an existing theme, redesigning product pages or adding functionality that makes everyday selling more straightforward. We can help with both.
Shopify design & development
Take your Shopify theme to the next level.
Shopify makes it relatively easy to get an online store up and running. But getting the design, content and shopping experience just right can take a little more work. We can take an existing Shopify theme and tailor it around your business, refining layouts, adding custom sections and improving the way customers browse your products. Whether you’ve already launched or you’re starting with a new template, we’ll help you make the most of what’s there.
What we can help with
- Shopify store setup & configuration
- Shopify theme customisation
- Homepage & product-page design
- Custom sections & landing pages
- Product collections & navigation
- App setup and integrations
- Promotional & campaign updates
- Mobile layout improvements
- Ongoing store enhancements
Looking for eCommerce support?
Make more of the store you've got.
You don’t necessarily need a replacement website to make a meaningful improvement. Maybe your products are difficult to find. Perhaps the homepage needs refreshing, the mobile experience feels a little clumsy or you’ve found a Shopify theme that needs adapting.
We can look at what you’ve already got and help identify the improvements worth making.
Improve your product pages
Better layouts, product imagery, descriptions and information that help customers understand what they’re buying.
Make browsing easier
Organise collections, categories, filters and navigation so customers can find the right products with ease.
Give your store a refresh
Update the visual design, add content or improve your existing theme without a rebuild.
Add new functionality
Introduce suitable apps, extensions and features to support the way your business sells.
Checkout & payment support
We can review common configuration issues and improve the parts of the buying process that aren’t working as expected.
Keep things up to date
Add products, update promotional content, create landing pages and make regular improvements as your business develops.
WooCommerce design & development
Turn your WordPress website into an online shop.
Already using WordPress? WooCommerce can be a great way to start selling products directly through your existing website. We can design and build new WooCommerce stores, add e-commerce functionality to suitable WordPress websites and help improve the online shop you already have.
From organising your products and configuring payments to designing the storefront itself, we’ll help you put the right pieces together.
What we can help with
- WooCommerce design & development
- Adding WooCommerce to existing WordPress websites
- Product pages, categories & variations
- Payment gateway configuration
- Delivery & shipping options
- Product filtering & navigation
- Store layout & design improvements
- WooCommerce extensions & integrations
- Ongoing website improvements
Let's find the right fit
Shopify or WooCommerce?
There’s no single e-commerce platform that’s right for every business. If you’re starting a new online shop, we’ll help you understand the practical differences and recommend the most sensible option.
A ready-made platform for selling.
Shopify
Shopify is a great choice when you want an easy-to-manage online shop with built-in tools for products, orders, payments and day-to-day store management. We can work with existing themes, customise the design and help you get everything ready to start selling.
Online selling, built into WordPress.
WooCommerce
WooCommerce works particularly well when you already use WordPress or want your online shop to sit alongside your existing website content. We can configure the store, design the shopping experience and help you manage the additional functionality that comes with selling through WordPress. Not sure which is right? Tell us what you’re planning to sell, and we’ll talk through the options.
Our work
Online shops that look good and work hard
From product-led websites and digital storefronts to individual improvements and campaign launches, our team has experience designing and developing e-commerce websites across different sectors.
Explore a selection of work produced by our team, including projects delivered through Think Creative, the agency behind Upkeep.
- Graphic Design
- Shopify
Circus Gallery
- Graphic Design
- Shopify
Jess Game Knit
Winchester-based eCommerce support
Local people. Practical help.
We’re based in Winchester, supporting businesses throughout Hampshire and across the UK. Whether you’re an independent retailer launching your first online shop, an established business looking to improve an existing store or a marketing team that needs help with regular e-commerce updates, we’re here to make things easier.
You can speak to real people who understand the platforms you’re using, explain things clearly and help you work out what needs doing. No need to know exactly which app, extension or technical solution you’re looking for.
Our approach
Our process from idea to online and selling.
Tell us what you need
Whether you’ve got an existing store or you’re starting fresh, we’ll take a look at your requirements, products and any challenges you’re facing.
Agree the sensible next step
We’ll recommend an approach, establish the scope and provide a quote or estimate. Sometimes a small improvement is all that’s needed.
Design & develop
We’ll make the agreed changes or build your new store, with opportunities to review the work as it progresses.
Test & launch
Before changes go live, we’ll check the relevant layouts, product journeys and functionality. Then we’ll help get everything launched and ready to use.
Why choose Upkeep?
eCommerce without the unnecessary complications.
Build on what you've already got
You don’t need to throw away a perfectly good store just because something needs improving.
Experienced designers and developers
Our team can help with both the visual side of e-commerce and the technical work behind it.
Straightforward costs
We’ll discuss the scope, provide a quote or estimate and explain where additional work may be needed.
Help beyond launch
From new products and promotional sections to technical updates and future improvements, we’re here when you need us.
Our pricing
Upfront costs, without surprise fees.
Ad-hoc fixes
£80/hour
One-off help with faults, changes and technical eCommerce problems. You only pay for the time used. Pre-quoted where possible, or billed in 5-minute increments.
Pre-quoted or billed in 5-minute increments
eCommerce fault finding and repairs
Plugin and theme troubleshooting
24/7 website availability monitoring
Content and layout updates
CMS support and training
WooCommerce Hosting & Support
From
£21/month, billed annually
Secure, managed WooCommerce hosting with essential maintenance and monitoring taken care of, including backups, updates, uptime monitoring and access to support.
Managed WordPress hosting
SSL certificate and server security
Daily backups with an off-site copy
24/7 website availability monitoring
WordPress, theme and plugin updates
Email and telephone support
Premium care
RecommendedFrom
£220/month
Hosting, maintenance and regular website updates for organisations that need ongoing hands-on help, including priority response and up to 3 hours of website updates each month.
Everything in Hosting & Support
Priority response during working hours
Up to 3 hours of website updates each month
Content, layout and plugin changes
Ongoing advice and recommendations
Unused time rolls over up to 10 hours
eCommerce support & development
Ready for a better website?
You don’t need a 60-page strategy document or need six months of meetings.
And you don’t need to know anything about WordPress or Shopify. We can build you something that makes your business look and feel great online.
Shopify website
From
£3,750
Including
One free training session
What you will get
Selected Shopify theme, customised to brand
Up to five core page layouts
Up to 20 standard products
Up to five product collections
Responsive design, core SEO and tracking
Google Analytics and Search Console
Commerce configuration
WordPress WooCommerce website
From
£3,950
Including
A years free hosting & service
What you will get
High performing, beautiful website that works on all devices
Up to core 6 pages or page templates
Up to 3 custom visual direction options crafted to your brand
Category, product, cart and checkout, using standard WooCommerce templates styled to match the site.
Up to five standard categories; simple navigation and catalogue structure.
Google Analytics and Search Console
A years free hosting & support package
Looking for something more ambitious?
There's a bigger team behind us.
Upkeep is powered by Think Creative, a branding and digital agency based in Winchester. If your e-commerce project requires a complete brand transformation, a highly bespoke storefront, complex integrations or more advanced functionality, we can bring in the wider Think Creative team. That means you can start with the support you need today, knowing there’s additional expertise available if the project grows.
Common queries
Frequently asked questions
We believe in direct answers. If you have a specific technical scenario you’d like to discuss, please contact us directly.
Yes. We support products, checkout, payments, shipping, plugins, performance, hosting and general WooCommerce maintenance.
Yes. We can provide hosting, backups, updates, monitoring and ongoing technical support for WordPress and WooCommerce.
Advanced subscriptions, bespoke checkout logic, major integrations and larger ecommerce projects may need the wider Think Creative team.
Yes. We can investigate checkout behaviour, validation problems, plugin conflicts and customer journey issues.
Yes. Checkout, payment and other business-critical WooCommerce problems can be investigated through our support service.
Yes. We can investigate common payment gateway setup, configuration and plugin compatibility issues.
Yes. We can review standard shipping methods, rules and WooCommerce configuration.
Yes. We can help with products, checkout, payments, plugins, performance, hosting and ongoing maintenance.
Yes. We can update products, categories, imagery, descriptions and campaign content.
Yes. We can update products, categories, attributes, variations, imagery and other ecommerce content.
Yes. Ecommerce can be added where appropriate and is quoted separately from the standard website package.
Yes. We can review common WordPress and WooCommerce performance issues and explain where improvements are realistically possible.
If the existing setup is increasingly fragile, expensive to maintain or limiting what the business needs to do, we can help assess whether repair or rebuild offers better value.
Yes. We can create landing pages and site sections for product launches, promotions and seasonal activity.
Ready to get more from your online store?
Let's get things selling.
Whether you’re launching your first shop, giving a Shopify template a new lease of life or adding e-commerce to your WordPress website, we’d be happy to help.
Tell us what you’ve got, what you’d like to improve and where you want to go next.
We’ll help work out the sensible next step.